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<br>
-------- Original Message --------
<table class="moz-email-headers-table" border="0" cellpadding="0"
cellspacing="0">
<tbody>
<tr>
<th align="right" nowrap="nowrap" valign="baseline">Subject: </th>
<td>Patient Advocate</td>
</tr>
<tr>
<th align="right" nowrap="nowrap" valign="baseline">Date: </th>
<td>Fri, 16 Feb 2007 14:01:59 -0800</td>
</tr>
<tr>
<th align="right" nowrap="nowrap" valign="baseline">From: </th>
<td>Jacqueline Fisher <a class="moz-txt-link-rfc2396E" href="mailto:Jacqueline.Fisher@sa.ucsb.edu"><Jacqueline.Fisher@sa.ucsb.edu></a></td>
</tr>
<tr>
<th align="right" nowrap="nowrap" valign="baseline">To: </th>
<td><a class="moz-txt-link-rfc2396E" href="mailto:rangeles@comm.ucsb.edu"><rangeles@comm.ucsb.edu></a></td>
</tr>
<tr>
<th align="right" nowrap="nowrap" valign="baseline">CC: </th>
<td><a class="moz-txt-link-rfc2396E" href="mailto:ugradaffairs@psych.ucsb.edu"><ugradaffairs@psych.ucsb.edu></a>, "Michael Takahara"
<a class="moz-txt-link-rfc2396E" href="mailto:Michael.Takahara@sa.ucsb.edu"><Michael.Takahara@sa.ucsb.edu></a></td>
</tr>
</tbody>
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<p class="MsoNormal"><font face="Bell MT" size="3"><span
style="font-size: 12pt; font-family: "Bell MT";">Hi All,<o:p></o:p></span></font></p>
<p class="MsoNormal"><font face="Bell MT" size="3"><span
style="font-size: 12pt; font-family: "Bell MT";">Student Health is
looking for a New Patient Advocate and
I was wondering if you could circulate the below description to
students you
think may be interested. <o:p></o:p></span></font></p>
<p class="MsoNormal"><font face="Bell MT" size="3"><span
style="font-size: 12pt; font-family: "Bell MT";"><o:p> </o:p></span></font></p>
<p class="MsoNormal" style="text-align: center;" align="center"><span
class="bold"><b><font face="Times New Roman" size="4"><span
style="font-size: 14pt; font-weight: bold;">Patient
Advocate Job Description</span></font></b></span><b><font size="4"><span
style="font-size: 14pt; font-weight: bold;"><o:p></o:p></span></font></b></p>
<p class="MsoNormal"><font face="Times New Roman" size="3"><span
style="font-size: 12pt;"><o:p> </o:p></span></font></p>
<p class="MsoNormal" style="text-align: center;" align="center"><span
class="bold"><span id="bold"><font face="Times New Roman" size="3"><span
style="font-size: 12pt;">2
year - 12 month paid position - approximately 10 hrs./week</span><o:p></o:p></font></span></span></p>
<p class="MsoNormal" style=""><font face="Times New Roman" size="3"><span
style="font-size: 12pt;">CONTACT ALEISA
PFAU AT 805-893-7857 FOR MORE INFORMATION<o:p></o:p></span></font></p>
<p style="margin-bottom: 12pt;"><font face="Times New Roman" size="3"><span
style="font-size: 12pt;">The Patient Advocate is supervised by the
Student
Health Service Public Relations Manager and performs the following
functions: <o:p></o:p></span></font></p>
<ol start="1" type="I">
<li class="MsoNormal" style=""><font face="Times New Roman" size="3"><span
style="font-size: 12pt;">Patient Relations <o:p></o:p></span></font></li>
<ol start="1" type="A">
<li class="MsoNormal" style=""><font face="Times New Roman" size="3"><span
style="font-size: 12pt;">On a quarterly basis set regular "office
hours" at the Information Kiosk in the Student Health Lobby. <o:p></o:p></span></font></li>
<li class="MsoNormal" style=""><font face="Times New Roman" size="3"><span
style="font-size: 12pt;">Patient Comments and Suggestions <o:p></o:p></span></font></li>
<ol start="1" type="1">
<li class="MsoNormal" style=""><font face="Times New Roman"
size="3"><span style="font-size: 12pt;">Review all comments (written,
oral and over the web) with the Student Health Director, Administrator
and Public Relations Manager on an every-other week basis. <o:p></o:p></span></font></li>
<li class="MsoNormal" style=""><font face="Times New Roman"
size="3"><span style="font-size: 12pt;">Based on above meeting,
follow-up on student comments where appropriate (if students leave
contact information) in the following manners: a)phone; b)email or c)in
person. <o:p></o:p></span></font></li>
</ol>
</ol>
</ol>
<p class="MsoNormal" style="margin-left: 1.25in; text-indent: 0in;"><!--[if !supportLists]--><font
face="Times New Roman" size="3"><span style="font-size: 12pt;"><span
style="">3.<font face="Times New Roman" size="1"><span
style="font-family: "Times New Roman"; font-style: normal; font-variant: normal; font-weight: normal; font-size: 7pt; line-height: normal; font-size-adjust: none; font-stretch: normal;">
</span></font></span></span></font><!--[endif]-->Based
on above meeting, communicate with staff members or their supervisors
any
comments received.<o:p></o:p></p>
<ol start="1" type="I">
<ol start="3" type="A">
<li class="MsoNormal" style=""><font face="Times New Roman" size="3"><span
style="font-size: 12pt;">Serve on at least one committee related to
SHS, such as: Student Health Advisory Committee (SHAC), the Alcohol and
Other Drug Council/Work Group or the USHIP committee. <o:p></o:p></span></font></li>
<li class="MsoNormal" style=""><font face="Times New Roman" size="3"><span
style="font-size: 12pt;">Work to promote SHS as needed (i.e. Nexus
opinion articles, Santa Barbara News-Press opinion articles, etc. <o:p></o:p></span></font></li>
</ol>
</ol>
<ol start="2" type="I">
<li class="MsoNormal" style=""><font face="Times New Roman" size="3"><span
style="font-size: 12pt;">Orientation (optional) <o:p></o:p></span></font></li>
<ol start="1" type="A">
<li class="MsoNormal" style=""><font face="Times New Roman" size="3"><span
style="font-size: 12pt;">Assist the Public Relations Manager in
updating orientation materials. <o:p></o:p></span></font></li>
<li class="MsoNormal" style=""><font face="Times New Roman" size="3"><span
style="font-size: 12pt;">Participate in Summer Orientation under the
direction of the Public Relations Manager. Mon. & Fri. afternoon
and evening sessions. <o:p></o:p></span></font></li>
<ol start="1" type="1">
<li class="MsoNormal" style=""><font face="Times New Roman"
size="3"><span style="font-size: 12pt;">Student Health representative
to student evening sessions. Present slide show/video to incoming class
aquatinting them with services offered at Student Health. <o:p></o:p></span></font></li>
<li class="MsoNormal" style=""><font face="Times New Roman"
size="3"><span style="font-size: 12pt;">Table outside the dining
commons with Public Relations Manager during the afternoon session and
circulates inside the dining commons answering questions from parents
and students. <o:p></o:p></span></font></li>
</ol>
</ol>
</ol>
<ol start="2" type="I">
<ol start="1" type="A">
<li class="MsoNormal" style=""><font face="Times New Roman" size="3"><span
style="font-size: 12pt;">Fills in for the Public Relations Manager
when needed. <o:p></o:p></span></font></li>
</ol>
<li class="MsoNormal" style=""><font face="Times New Roman" size="3"><span
style="font-size: 12pt;">Administrative <o:p></o:p></span></font></li>
<ol start="1" type="A">
<li class="MsoNormal" style=""><font face="Times New Roman" size="3"><span
style="font-size: 12pt;">Maintain Patient Advocate files including
written records of comments, findings and recommendations <o:p></o:p></span></font></li>
<li class="MsoNormal" style=""><font face="Times New Roman" size="3"><span
style="font-size: 12pt;">Maintain and update Patient Advocate Manual <o:p></o:p></span></font></li>
<li class="MsoNormal" style=""><font face="Times New Roman" size="3"><span
style="font-size: 12pt;">Update job description <o:p></o:p></span></font></li>
<li class="MsoNormal" style=""><font face="Times New Roman" size="3"><span
style="font-size: 12pt;">Assist Public Relations Manager with
recruitment, selection and training. <o:p></o:p></span></font></li>
</ol>
</ol>
<p class="MsoNormal" style="margin-left: 1.5in; text-indent: -0.25in;"><!--[if !supportLists]--><font
face="Times New Roman" size="3"><span style="font-size: 12pt;"><span
style="">1.<font face="Times New Roman" size="1"><span
style="font-family: "Times New Roman"; font-style: normal; font-variant: normal; font-weight: normal; font-size: 7pt; line-height: normal; font-size-adjust: none; font-stretch: normal;">
</span></font></span></span></font><!--[endif]-->Review
job application <o:p></o:p></p>
<p class="MsoNormal" style="margin-left: 1.5in; text-indent: -0.25in;"><!--[if !supportLists]--><font
face="Times New Roman" size="3"><span style="font-size: 12pt;"><span
style="">2.<font face="Times New Roman" size="1"><span
style="font-family: "Times New Roman"; font-style: normal; font-variant: normal; font-weight: normal; font-size: 7pt; line-height: normal; font-size-adjust: none; font-stretch: normal;">
</span></font></span></span></font><!--[endif]-->Review
interview questions <o:p></o:p></p>
<p class="MsoNormal" style="margin-left: 1.5in; text-indent: -0.25in;"><!--[if !supportLists]--><font
face="Times New Roman" size="3"><span style="font-size: 12pt;"><span
style="">3.<font face="Times New Roman" size="1"><span
style="font-family: "Times New Roman"; font-style: normal; font-variant: normal; font-weight: normal; font-size: 7pt; line-height: normal; font-size-adjust: none; font-stretch: normal;">
</span></font></span></span></font><!--[endif]-->Organize
timeline <o:p></o:p></p>
<p class="MsoNormal" style="margin-left: 1.5in; text-indent: -0.25in;"><!--[if !supportLists]--><font
face="Times New Roman" size="3"><span style="font-size: 12pt;"><span
style="">4.<font face="Times New Roman" size="1"><span
style="font-family: "Times New Roman"; font-style: normal; font-variant: normal; font-weight: normal; font-size: 7pt; line-height: normal; font-size-adjust: none; font-stretch: normal;">
</span></font></span></span></font><!--[endif]-->Publicize
job <o:p></o:p></p>
<p class="MsoNormal" style="margin-left: 1.5in; text-indent: -0.25in;"><!--[if !supportLists]--><font
face="Times New Roman" size="3"><span style="font-size: 12pt;"><span
style="">5.<font face="Times New Roman" size="1"><span
style="font-family: "Times New Roman"; font-style: normal; font-variant: normal; font-weight: normal; font-size: 7pt; line-height: normal; font-size-adjust: none; font-stretch: normal;">
</span></font></span></span></font><!--[endif]-->Update
website <o:p></o:p></p>
<p class="MsoNormal" style="margin-left: 1.5in; text-indent: -0.25in;"><!--[if !supportLists]--><font
face="Times New Roman" size="3"><span style="font-size: 12pt;"><span
style="">6.<font face="Times New Roman" size="1"><span
style="font-family: "Times New Roman"; font-style: normal; font-variant: normal; font-weight: normal; font-size: 7pt; line-height: normal; font-size-adjust: none; font-stretch: normal;">
</span></font></span></span></font><!--[endif]-->Select
committee members <o:p></o:p></p>
<p class="MsoNormal" style="margin-left: 1.5in; text-indent: -0.25in;"><!--[if !supportLists]--><font
face="Times New Roman" size="3"><span style="font-size: 12pt;"><span
style="">7.<font face="Times New Roman" size="1"><span
style="font-family: "Times New Roman"; font-style: normal; font-variant: normal; font-weight: normal; font-size: 7pt; line-height: normal; font-size-adjust: none; font-stretch: normal;">
</span></font></span></span></font><!--[endif]-->Interview
<o:p></o:p></p>
<p class="MsoNormal" style="margin-left: 1.5in; text-indent: -0.25in;"><!--[if !supportLists]--><font
face="Times New Roman" size="3"><span style="font-size: 12pt;"><span
style="">8.<font face="Times New Roman" size="1"><span
style="font-family: "Times New Roman"; font-style: normal; font-variant: normal; font-weight: normal; font-size: 7pt; line-height: normal; font-size-adjust: none; font-stretch: normal;">
</span></font></span></span></font><!--[endif]-->Inform
candidates of interview outcomes <o:p></o:p></p>
<p class="MsoNormal" style="margin-left: 1.5in; text-indent: -0.25in;"><!--[if !supportLists]--><font
face="Times New Roman" size="3"><span style="font-size: 12pt;"><span
style="">9.<font face="Times New Roman" size="1"><span
style="font-family: "Times New Roman"; font-style: normal; font-variant: normal; font-weight: normal; font-size: 7pt; line-height: normal; font-size-adjust: none; font-stretch: normal;">
</span></font></span></span></font><!--[endif]-->Train
successor<o:p></o:p></p>
<ol start="4" type="I">
<li class="MsoNormal" style=""><font face="Times New Roman" size="3"><span
style="font-size: 12pt;">Reports <o:p></o:p></span></font></li>
<ol start="1" type="A">
<li class="MsoNormal" style=""><font face="Times New Roman" size="3"><span
style="font-size: 12pt;">Quarterly and annual reports summarizing job
accomplishments. <o:p></o:p></span></font></li>
<li class="MsoNormal" style=""><font face="Times New Roman" size="3"><span
style="font-size: 12pt;">Survey <o:p></o:p></span></font></li>
</ol>
<li class="MsoNormal" style=""><font face="Times New Roman" size="3"><span
style="font-size: 12pt;">Other <o:p></o:p></span></font></li>
<ol start="1" type="A">
<li class="MsoNormal" style=""><font face="Times New Roman" size="3"><span
style="font-size: 12pt;">Special Projects (such as lock-in fee
campaign questionnaires, committee questionnaires, etc.) <o:p></o:p></span></font></li>
<li class="MsoNormal" style=""><font face="Times New Roman" size="3"><span
style="font-size: 12pt;">Tabling at on-campus events <o:p></o:p></span></font></li>
<li class="MsoNormal" style=""><font face="Times New Roman" size="3"><span
style="font-size: 12pt;">Act as SHS liaison to campus organizations by
attending meetings of special interest groups to solicit involvement as
necessary. <o:p></o:p></span></font></li>
</ol>
</ol>
<p class="MsoNormal" style=""><font face="Times New Roman" size="3"><span
style="font-size: 12pt;">CONTACT ALEISA
PFAU AT 805-893-7857 FOR MORE INFORMATION<o:p></o:p></span></font></p>
</div>
<br>
<pre class="moz-signature" cols="72">--
******************************************************************
Catherine McConney
Undergraduate Advisor
Department of Psychology
University of California
Santa Barbara, CA 93106-9660
(805) 893-2844
(805) 893-4303 Fax
<a class="moz-txt-link-abbreviated" href="mailto:mcconney@psych.ucsb.edu">mcconney@psych.ucsb.edu</a></pre>
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